Our standard turnaround time is 48 to 72 hours, but we also have a range of express and same-day options.
Group: Frequently Asked Questions
I have a translation of my document that I got in my country. Can you just certify and stamp it? And can I get a discount, since everything is already there?
No. In Australia, certified translations (done by NAATI-credentialled translators) must be created from scratch. It is not legal to simply certify existing translations, because the translator, through his/her certification, confirms that the translation is his/her own work product. As a consequence, translation companies in Australia cannot use existing translations.
Do you offer discounts?
No. Our prices are fixed because we have very competitive prices already. However, we do have a best‑price guarantee: If you come across a lower quote for a NAATI-certified translation from another agency in Australia, we’ll match it and take off another 5%! You will need to email us the quote before ordering so that we can determine whether it is comparable, which means the same certification level, the same workflow, and the same or faster speed.
How much do you charge for translations?
You can check out our pricing here. If you’d like a free quote for your documents, you can send us scans or photos of your documents through the form on our website, or email them to office@migrationtranslators.com.au. We will reply immediately.
How much is your service per page and per word?
Please click here for details.
Do you have to see the original?
No. A scan or photo of the original document will be enough in most cases.
Can you translate my document if I am overseas?
Yes, of course. Our service is Web- and email-based. All we need is a scan or photo of your document. We can still post your officially certified translations to any address worldwide.
How do I get my document to you?
You can send us scans or photos of your documents to office@migrationtranslators.com.au, or upload your files here on the website. We will reply with a free quote within 15–30 minutes during peak hours.
What time does your office open?
We respond to your phone and email enquires 7 days a week, 24 hours a day.
Is it possible to come to your office to have a same-day service?
No, that is unfortunately not possible, as we do not have walk-in offices. However, we do offer express translation services if you are in a rush (the fastest turnaround time is 6 hours), and we can express-post or courier your documents.